House Manager

Our client is seeking an experienced and highly organised House Manager to oversee the smooth operation of a substantial private weekend residence near Newbury. The property is used primarily at weekends and during school holidays by a young family with two children.

This is a senior, hands-on appointment suited to a proactive individual who is comfortable taking full responsibility for a household while remaining willing to support operationally when required, including assisting with housekeeping and laundry during staff absence.

The House Manager will act as the principal point of contact for the family, ensuring the property is maintained to an exceptional standard and that all household operations are managed efficiently, discreetly, and with sound judgement.

Key Responsibilities

Household Management & Operations

  • Overall responsibility for the presentation, organisation, and day-to-day running of the property

  • Planning and management of staff rotas (currently a small team of 2 housekeepers)

  • Hands-on support with housekeeping and laundry when required

  • Creation and maintenance of household manuals, policies, and procedures

  • Oversight of household systems, including heating, air conditioning, AV, and security

  • Acting as the primary liaison for the Principals, ensuring clear communication and delivery of requirements

  • Maintaining a positive, professional working environment and high staff morale

Staff & Contractor Management

  • Supervision, training, and ongoing support of household staff

  • Oversight of external contractors and service providers, ensuring work is completed to a high standard

  • Scheduling and management of routine and reactive maintenance

Housekeeping, Wardrobes & Inventory

  • Oversight of cleaning standards and care of antiques, silver, china, and specialist items

  • Management of household and wine cellar inventories, including procurement and restocking

  • Supervision of wardrobe management, packing/unpacking, and valet duties where required

Hospitality & Service

  • Delivering a high standard of service to family members and guests

  • Organisation and management of family entertaining and social events

  • Meal service including breakfast, lunch, and dinner, with silver service and wine service where required

  • Arrangement of simple floral displays

Personal Assistance & Errands

  • Management of family vehicles (insurance, MOT, servicing, cleaning)

  • Occasional driving duties including train station and airport transfers

  • Running household errands and managing purchases

Pet Care & Lifestyle Support

  • Care of the household dog as required

  • Day-to-day support of the Principals and guests to ensure a seamless household experience

Administration & Financial Oversight

  • Oversight of household budgets, purchasing, and bill payments

  • Accurate record keeping of expenses, maintenance schedules, and inventories

  • Ensuring household documentation and compliance is maintained

Candidate Profile

  • Minimum 2 years’ recent experience managing a large private household (8–12 bedrooms), ideally a family or weekend residence

  • Highly organised with strong attention to detail

  • Confident leader with the ability to manage and motivate staff

  • Financially competent with experience overseeing budgets and purchasing

  • Professional, discreet, and an effective communicator

  • Flexible, proactive, and comfortable working hands-on when required

  • Experience with silver service and event organisation advantageous

  • Full, clean UK driving licence preferred

Access to the family SUV’s, with reasonable private use allowed.

Approx. £65k GPA

enquiries@redwoodstaff.com

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Housekeeper - London W11